Éclaire Shipping Policy

Shipping Overview

At Éclaire, every order is handled with the utmost care and security. All shipments are fully insured and require a signature upon delivery to ensure your piece arrives safely.

We currently ship within the United States.

Order Processing

  • Orders are processed within 1–3 business days (excluding weekends and holidays).

  • Once your order ships, you will receive a confirmation email with tracking information.

  • Processing times may be extended during high-volume periods or for made-to-order items.

Shipping Methods

Éclaire offers secure shipping through trusted carriers such as UPS or FedEx.

Available options may include:

  • Standard Shipping

  • Expedited Shipping

  • Overnight Shipping (where available)

Shipping costs and estimated delivery times are displayed at checkout.

Insurance & Signature Requirement

For your protection:

  • All orders are fully insured until delivered.

  • A direct signature is required upon delivery for all orders.

  • We are unable to waive the signature requirement.

This ensures the safety of your purchase and protects both you and Éclaire against loss or theft.

Delivery Guidelines

  • Orders are shipped to the address provided at checkout.

  • Éclaire is not responsible for delays caused by carriers, weather, or unforeseen transit disruptions.

  • If a package is returned due to failed delivery attempts, additional shipping fees may apply.

Address Accuracy

Please ensure your shipping address is correct before completing your order.
Éclaire is not responsible for orders shipped to incorrectly entered addresses.

Lost or Damaged Shipments

If your package arrives damaged or appears to be tampered with, please contact us immediately.
All shipments are insured, and we will work with the carrier to resolve the matter promptly.